those who is planning to start their own business as an agent specializing in acquiring clients to Forex and Binary Options market. These are typically a few questions a customer is offered to answer as soon as his/her call is handled.
Partnership with a Forex broker for call-centres owners. This is where customer satisfaction is also important. Leave an application, attracting clients to the Forex and Binary Options market by means of Call-Centres, is one of the most profitable and cost-efficient businesses.
They define the expected percentage of calls that should be handled within a certain time frame in advance and do everything to meet this objective. Customer Service, customer Service, informations request, technical hotline, After Sale Service. 85 of calls managed during 1 minute). This is where call center metrics will be of great help to you. However, brokers have recently lost the ability to acquire clients by phone marketing. They trusted US, kEY factors OF success, the major benefits you will gain by partnering with automated software for forex trading TCC.
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